Accountants
Accountants deal with specific deadlines throughout the year and it is crucial the correct IT support is in place should it be required in times of need. In order to maintain uptime and minimise the risk of down time ScotICT use a proactive monitoring approach to maintan the most robust platform for your accounting software to perform. This, coupled with the fallback of a manned helpdesk to provide IT support to the users that require it, is the ideal IT Support solution tailored to your needs.
Most IT Support issues can be prevented by monitoring. In the case where monitoring cannot prevent the problem, ScotICT's manned helpdesk is available to provide IT Support to the people that require it. When the problem more easily resolved onsite we will bring the IT Support to you!